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Refunds
and Returns

At No More Bad Mondays, we are committed to providing high-quality services to our valued customers. Our refund and return policy is designed to be concise, easy to understand, and compliant with all applicable laws and regulations. We believe in maintaining a positive reputation by offering fair and transparent refund options.

Programmes (Online Courses):
 

  1. No Refunds (General): We do not offer refunds for our programmes, except under specific circumstances.

  2. Refunds for Inadequate Course Content: If you find that our course content does not enable you to create something exactly as outlined in the course, you may be eligible for a refund.

  3. Refunds Before Course Start: If you have not yet started the course and decide it is no longer required, you can request a refund within 14 days of purchase.
     

Consultancy and Mentoring (On-Site or Online):
 

  1. Refunds (General): After a 14-day cooling-off period, we do not offer refunds for consultancy and mentoring services.

  2. Refunds for Unachieved Outcomes: You may be eligible for a refund if the agreed-upon outcome of either our consultancy or mentoring service is not achieved.
     

Projects (Start to Finish Service):
 

  1. Refunds (General): Similar to consultancy and mentoring, we do not offer refunds for projects after the 14-day cooling-off period.

  2. Refunds for Unachieved Outcomes: You may be eligible for a refund if the agreed-upon outcome for your project is not achieved.
     

Instant Support Service:
 

  1. Refunds for Unachieved Results: If we are unable to achieve the results you requested when you paid for an instant service, we will automatically process a refund.

  2. No Refunds (General): In all other cases, we do not offer refunds for instant support services.
     

General Guidelines:
 

  • Conciseness: Our refund policy is designed to be easy to understand, ensuring transparency for our customers.

  • Compliance: Our policy complies with all applicable laws and regulations, demonstrating our commitment to legal and ethical standards.

  • Maintaining Reputation: Offering refunds and assistance when necessary is our way of upholding our reputation as a trustworthy merchant.
     

Please feel free to contact our customer support team via support@nomorebadmondays.com if you have any questions or require further assistance regarding our refund and return policy. Your satisfaction is important to us, and we are here to help you make the most of our services at No More Bad Mondays.

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